Skip to content

Dolphin Tours & Cruise Info

Frequently Asked Questions

AJ’s SeaQuest Policies

Parking

Parking Area for AJ’s Water Adventure’s Guests is across the street from the Restaurant, on the North side of Hwy 98. It is $20 for parking all day on-site in the AJ’s restaurant parking lots. There is a Pedestrian Stoplight & Crosswalk to safely cross Hwy 98.

Cancellation Policy

Cruises may be canceled due to severe weather or minimum passenger count. In either scenario, you will be notified.

Our cruises usually run in rain and moderate weather, but the seller may cancel the activity in the event of severe or unsafe weather conditions. If there is just a light rain, we are still able to run, subject to the captain’s discretion. If there is thunder or lightning, we will not run. If the captain makes the decision to cancel the cruise due to weather before the boat leaves the dock, we will notify all guests with reservations. Weather cancellations are made on a cruise by cruise basis, and may be determined close to cruise time, even up to the time of departure. However, we will make every effort to make a determination at least an hour before cruising. In the rare situation the seller must cancel the event prior to departure, ticket-holders will be allowed to reschedule tickets (subject to availability), or receive a full refund.

In the event of inclement weather after departing, a full refund will not be available after the boat departs the dock. Only rainchecks tickets will be given. Raincheck tickets never expire.

If you do not see dolphins on a dolphin cruise you will be issued a raincheck ticket.

Weather Policy

If there is just a light rain, we are still able to run, subject to the captain’s discretion. If there is thunder or lightning, we will not run. If the captain makes the decision to cancel the cruise due to weather before the boat leaves the dock, we will notify all guests with reservations. Weather cancellations are made on a cruise by cruise basis, and may be determined close to cruise time, even up to the time of departure. However, we will make every effort to make a determination as soon as possible. In the rare situation that we must cancel the event prior to departure, ticket-holders will be allowed to reschedule tickets (subject to availability), or receive a full refund.

In the event of inclement weather after departing, a full refund will not be available after the boat departs the dock. Only rainchecks tickets will be emailed to the reservation holder. Raincheck tickets never expire. If it starts raining after departure, we have ponchos on the boat that we offer to our guest!

Guaranteed Dolphin Sightings

We offer 100% guaranteed dolphin sightings on all our dolphin cruises. Our guarantee means in the unlikely event the many wild dolphins in the area are not out to play, we invite you to return later on us with a complimentary raincheck ticket. This guarantee does not include a refund of any kind as your complimentary dolphin cruise in the future never expires. Our suggestion is to try and take the tour towards the beginning part of your time in Destin and for the off chance you do not see any dolphins you have the time to take advantage of our complimentary 2nd trip.

Restrictions

  • No smoking on board
  • No coolers or outside beverages
  • No strollers or wheelchairs onboard (they can be stored behind the ticket booth during the cruise)
  • Our cruises are family friendly! The captain and crew have the right to refuse service when the customer:
    • Appears to be intoxicated
    • Is harassing staff and other customers
    • Is excessively rowdy or unruly

©2024 AJ's Water Adventures. All rights reserved.

Site by KMA